Prepare Customers for Skype for Business Online Retirement

                                 Skype for Business Online Retirement

Microsoft Teams builds on the capabilities of Skype for Business and enables organizations to transform the ways they communicate and collaborate. Assist your customers on their journeys from Skype for Business to Microsoft Teams and realize the full value of Teams for calling, chat, meetings, collaboration, application integration, and more.


Skype for Business Online will be retired on July 31, 2021, at which point access to the service will end. Ensure your customers avoid a potential service interruption and help them develop an upgrade plan to transition from Skype for Business Online to Microsoft Teams. 


Leverage the following resources to guide your customer conversations:


  • Teams upgrade planning workshops: To help you plan and implement your customer’s upgrade to Teams, join series of live, interactive upgrade planning workshops, where experts will share guidance, best practices and resources.   
  • Attend free, online instructor-led training to expand your knowledge about Microsoft Teams. 
  • Familiarize yourself with Upgrade Guidance to help your customers successfully transition to Teams.
  • Learn more about delivering a Teams Meetings and Meeting Rooms workshop or Teams Calling workshop for your customers.